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11. Troubleshooting

This section aims to answer problems that may be experienced with the Logical Modeler.

My model will not load due to an XML error

XML errors should only be encountered if the XML of your model has been manually altered and invalid syntax has been used. You may need to contact your local Product Support team to resolve this issue.

It is strongly recommended that you do not manually alter the XML of a model.

I cannot create a Join relationship to a Variant entity

A Variation relationship must exist for a Variant entity before you can create Join relationships using that Variant entity. Once the Variation relationship is created, the identifying elements are known in the Variant entity and a Join relationship can now be created.