9. Troubleshooting

Please review the following Troubleshooting topics before contacting your local vendor for technical support:

9.1 How to Display the version of Java

9.2 How to Display the version of the Java Service Manager

9.3 Tracing

9.4 STRJSM command not working

9.5 Locating error messages on IBM i

9.6 JSMDirect or JSMProxy not working

9.7 Java Virtual Machine is shut down when you log off from a Windows Server