10. Troubleshooting

Please review the following Troubleshooting topics before contacting your local vendor for technical support:

10.1 How to Display the version of Java

10.2 How to Display the version of the Java Service Manager

10.3 Tracing

10.4 STRJSM command not working

10.5 Locating error messages on IBM i

10.6 JSMDirect or JSMProxy not working

10.7 Java Virtual Machine is shut down when you log off from a Windows Server